Why Real Interact Is Best Option While Choosing Live Chat Service Provider?
In this article, we will discuss why Real Interact is the best option while choosing a live chat service provider?
You must have noticed that customers can seek attendant’s help in order to make a purchasing decision when they are shopping in the store. Consumers who are shopping online need the same help and digital sales assistants are the ones who provide this service.
There used to be a long wait time for customers on calls whenever they needed help, however, if you add live chat on your website, you can boost your business as well as improve customer’s experience. Customers can get the answer to their questions instantaneously.
At Real Interact, we bring a crafted and inspired digital sales assistant approach to every project we work on, that is why our clients love us and that’s the reason they keep coming back.
We love to work with startups because they are as passionate as we are about their products. We will help to find solution for you. That’s why real interact is best option while choosing live chat service provider.
Best Live Chat Service Provider
Do you know that 97% of your website traffic bounces off your website and only 1-3% visitors call you and leave their information by filling out the Web form? With new websites cropping up every day, this number keeps getting works.
Due to so many options and content available on the Internet, visitors stay on any website is not more than a few minutes. Therefore, all you have is first few seconds to grab their attention.
Real Interact is the best live chat service provider. We talk to every visitor right on your website, help them with what they are looking for. This is a tried and tested way to double your leads then get on the phone with the visitors before they even leave your website.
Real Interact specializes in providing resources that we train after understanding your requirements and business model. Our team will be as good as your own but big enough to greet every single visitor on your website 24/7.
Managed Live Chat
Real Interact is a managed multilingual real live chat provider. We specialize in 24/7 chat operations for you and a customized solution. We’ll give you a team that’d handle chats on your behalf 24/7 real live chat. This way you don’t have to worry about talking to every visitor. Instead, you just get the qualified leads.
We have a large pool of French, Spanish, Chinese, and Arabic resources that could be trained on your business model to cover your website 24/7 and convert your website traffic into leads.
Real Interact specializes in a fully managed multilingual chat solution at the call center level. We can provide resources for any volume and our guarantee is 24/7 coverage and that we greet every single visitor.
We can provide 24/7 managed live chat with the resources that write the languages like professionals in English, Spanish, French, German, Chinese, Arabic, Turkish but can add any other language if a client requests.
Live Chat Agents
The people chatting on your website will be trained specifically as per your business model which ensures a customized experience for every prospect they chat with. When a customer has questions and the chat agent isn’t able to answer, you lose half a chance of converting that lead. But that’s not the case with us. Customers are helped instantly or otherwise are referred to someone who would be able to help them.
Whether it’s the middle of the night on a weekday or break of dawn on a Sunday, whether it’s Columbus Day or Christmas Eve; live chat agents at Real Interact are always live greeting each and every visitor that lands on your website.
Live Chat Outsourcing
Outsourcing via Real Interact enables you to provide support to your website’s visitors via 24/7 human live chat help even for different time zones, making it convenient for you. You can easily convert the leads to sales with the help of live chat outsourcing whatever online business it may be. Outsourcing customer support is cost effective in terms of providing extra office space, paying for support team, contracts and HR.
Live Chat Pricing
Whether you have a very high traffic on your website or you think you are only going to have a few visitors per month, we’ve got a plan for you. At Real Interact we ensure that you get your dollars’ worth.
Real Interact is offering cost effective live chat pricing. Cost for 24/7 English Chat is $7/Lead. You will get 24/7 availability, real time communication, chat transcripts, reports and lead forwarding (Email) to name a few features that we offer for your website in that price.
You can try our service for free. During the trial if you think that it’s not working out for you, you can simply walk away and we won’t even charge you for the leads that we’ve generated for you during that time. We offer 24/7 inbound phone answering service too at $3/message we take.
Live Chat for Sales
As a tool, live chat for sales is effective. Live Chat increases conversion rate. More conversion rate means more sales. This is because of quick and personalized help that Real Interact provides. There is an increase in the number of consumers who prefer to use live chat because people do not have to wait for a reply for long or do not want to get an automated response. Real Interact provides a human touch to the customer service. Human response to customer’s queries gives them a pleasant experience on the website. Visitors are likely to return to the same website that offers live chat service, this deepens the relationship with the consumer. Repeat customers are also inclined to refer your services to other people which ultimately leads to the growth of business and increased sales.
Live Chat Lead Generation
When a visitor lands on your website they sometimes don’t know what exactly they’re looking for and whether you actually stock those services. Live Chat helps them with that. Most of the time the prospects would be viewing your competitors’ websites at the same time they’re viewing yours. When they see the live chat they have a reason to stay.
The live chat acts as a magnet for customers. No one has that much time to view the full content of a website to figure out that you offer what they’re looking for. Depending on the page they land on they would only spend a few seconds on it to see if it offers what they’re looking for, if they don’t see it they move on to the next tab. But if there’s live chat on the page they’d want to spend a couple of minutes chatting that’s how live chat leads to lead generation.
The fact is that it is really hard to get traffic on your website, but it’s very likely that most of it would bounce off. We make sure that every single visitor is greeted by an online representative who’s available 24/7. From there it’s a smooth ride along sales alley.
Lead generation isn’t as easy as it sounds. This is where Real Interact come in, we train our representatives according to your exact business needs so that they’re able to answer any questions the visitors might have. Our reps at Real Interact also make sure they’re satisfied, this paves the way for your managers to easily convert the lead.