Live Chat Pricing
Our live chat pricing is cost effective and we bring a crafted and inspired approach to every project we work on, which is why our clients love us and why they keep coming back.
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Frequently Asked Questions(FAQs)
Live Chat Support is a web-based service that allows communication in real-time over the internet. It allows businesses to chat with online visitors to their web page. Visitors are able to get answers to their queries or otherwise are referred to an expert for exact information.
Real Interact is offering cost effective live chat pricing. Cost for 24/7 English Chat is $7/Lead.
You will get 24/7 availability, real time communication, chat transcripts, reports and lead forwarding (Email) to name a few features that we offer for your website in that price.
Live Chat is beneficial in so many ways:
- It reduces cost.
- It improves customer service.
- Live chat increases sales and ROI
- It earns customer loyalty.
- Live chat support helps keep a record and review information later.
There are many live chat service providing softwares in the market. The type of software you’ll need depends on the type and requirements of your business, thus there is no best option that would be suitable for every website. A few convenient and effective live chat tools are:
LiveChat: LiveChat is a leader in this software industry. It offers attractively designed apps that are easy to use by agents even on the go. LiveChat definitely turns visitors into leads.
SnapEngage: SnapEngage offers service to all sizes of business. It offers exclusive add-ons and features which justify its cost. It is also best to use for medical businesses because it is HIPAA compliant.
LiveAgent: LiveAgent seamlessly matches many organizational structures, small medium or large. It transforms chats into tickets for easy assignment to agents or departments/groups. You are able to communicate with visitors via chats, calls email and social media. It has been the most trusted live chat software in 2019.
Live Chat enables instant communication with your website visitors via prompt messaging.
Once you sign up with us, our in-house trainers go through your website content to understand what precisely you want to achieve via Live Chat. We share script with you for final approval and then start training our resources. After deployment of Java Script to your website, online chat goes live.
It’s pretty simple onwards. When a visitor comes to your website, they can initiate chat with a simple click on the live chat icon. Our agents greet each visitor within few seconds and start a conversation. Our agents assist the visitor and gather any contact information you’ve asked us to gather. After the conversation ends, chat transcript is sent to your email(s) and lead is sent to your CRM.
Customer service is an integral part of every business especially medium and large scale businesses. In today’s digital world, live chat is important for websites because it is convenient for customers; they can connect with agent easily, their queries are answered instantly and they don’t have to wait for long. Agents are able to multi-task thus it is cost-effective and it saves time. Live Chat provides a competitive advantage over other online websites that provide the same business as you do. Furthermore, live chat increases sales and also build long term relationships. Satisfied customers hardly switch and also help grow your business by word of mouth.
There is a difference between Chatbot and Live Chat. Chatbots are Artificial Intelligent computer programs that answer queries via chat interface, whereas, live chat is carried out by a human. Although chatbots are responsive, their answers are limited to what they’re programmed to say.
A large number of customers prefer to talk to human beings to get real time answers to their queries. Real Interact gives a human touch to every chat on your website. We provide round the clock live chat service. This is to ensure that the visitors on your website do not get disappointed by robotic and off the wall response to their queries.
To put it simply, yes it does. Live Chat increase conversion rate. More conversion rate means more sales. This is because of the quick and personalized help. There is an increase in the number of consumers who prefer to use live chat. People do not have to wait for a reply for long or do not want to get an automated response. A human response to their queries gives them a pleasant experience on the website. Visitors are likely to return to the same website that offers live chat service, this deepens the relationship with the consumer. Repeat customers are also inclined to refer your services to other people which ultimately leads to the growth of business and increased sales.
Live Chat Pricing
Real Interact’s Live Chat Pricing plans are very cost effective as compared to many competitors. We offer 24/7 live chat support and our live chat includes multiple user friendly features.