SEE THE VIDEO BELOW FOR HOW IT WORKS:
Once you sign up, we, through our professional in-house trainers and content writers, understand your requirements by going through whatever information that is available on your website, gather your requirements and understand what exactly you want to achieve through live chat. Once we understand your needs and business model, we start training our resources.
Once we are done with the training, we send you a snippet of Java script that gets deployed to your website along with the deployment instructions.
ONCE LIVE: it is as simple as 1,2,3
1. A visitor comes to your website
2. We greet every visitor proactively within firs few seconds.
3. We start a conversation, where we gather all you had asked us to gather and assist visitor to whatever extent you had asked us to assist visitors.
4.We gather contact information and if that includes phone number, we connect them to you right away through live phone transfer.
5. Once the conversion ends, you get the chat transcript sent to your designated emails and the lead Sent to your CRM