Real Estate Lead Generation Guide

If you’re looking for real estate lead generation or wondering how to get real estate leads you’re at the right plcae, let us help you through live chat.

Homebuyers prefer using internet to look for houses and either positive or negative reviews create the very first impressions. One way to do so is by using Zillow, it can help to generate leads. Sellers find their agent via a referral from an acquaintance or friend. Additionally, people prefer to work with an agent they had previously worked with to buy or sell home.

Using blogs to promote the content and knowledge to buyers and sellers is an effective technique for lead generation. This however, needs intention and commitment. It is equally important that no lead is taken for granted, this also includes leads from Craigslist. Getting leads from Craigslist can be difficult option sometimes thus it’s important to know what exactly one’s looking for.

Personal connections are important in lead generation. Although agents think that it is a waste of time but open houses is another method to hunt real estate leads. When used properly, it is the most effective way to get American real estate leads. Very few bloggers are aware to take best advantage of community pages which are one of the content real estate marketing strategies. The community pages are bombarded with schools, lakes, parks and area information and buyers look for such things. Buyers do some research before they want to buy a property and having community pages on website can make you a local expert.

Local swap meets and flea real estate market are another least expected places for lead generation. Social Media can help nurture connections and your posts should just be a reminder that you’re a real estate agent and a local expert. Finally, it so happens that you do not get until you ask for thus knocking on doors is still an effective method to get leads.

Real Estate Leads

Real estate or corporate accommodation business is people-driven. Face to face interactions are important to finalize deals. However, the initial contact happens online between seller and buyer. Online communication is beneficial in terms of speed, reach and ease of use. Yet it is merely a matter of minutes to lose a customer through online communication if something goes wrong. Retaining a customer while they are on the website is very important to get real estate leads.

Real Estate Live Chat

The following guidelines can help generate best real estate leads while also enhancing the customer experience after you’ve the live chat tool installed on website.

Making automated answers as real as possible would give it a human touch. It is very important to understand questions of the customer before answering it and to proofread the response while also being quick. Greeting customers i.e., asking their name creates familiarity during conversation.

Being engaged in conversation with customer via live chat enables the agents to know the seriousness of visitor to get the services. It is very important to adapt to modern technological advancements because many of the current homebuyers are grown up in the modern era.

Real estate live chat helps to increase number of real estate leads without hurdles of online customer services. In the older times, real estate agents used to build rapport with customers in person. Customers’ now-a-days like to get information online at first before they make a contact. Having a live chat option is a cost effective technique to get real estate leads rather than buying leads.

Real Estate Lead Generation via Live Chat

Real estate lead generation via live chat results in increased sales. This is because prospective customers start with online research, they start reaching out to agents and the expectation is a faster response. However, some factors become a hurdle to meet the expectations. Agents rely on older means of communication like email to generate commercial real estate for sale leads. Emails take time to be responded and every query might not get an answer, which can lead to unsatisfied customer and a missed lead. Often times, it is not possible to answer every email.

For this reason, it is important to respond to the queries as soon as possible to avoid the risk of losing a customer. This can result in the customer going to another company than yours.

Another benefit of giving a quick response besides attracting long term customers is that after a few minutes (approx. 5 min) time, it becomes difficult to contact customer again and you might have to make multiple attempts to contact the customer. It is understandable that customers normally stick to the agents who are quick to answer the queries.

Real Estate Lead Generation & Real Interact

Since customers seek attendants help to make a decision to purchase while they are in store; by the same token, online customers for real estate also need help and digital assistants provide this service. Adding a live chat on the website can boost the business and can increase real estate leads. The buyers and Sellers can get their answers instantly.

Real Interact brings inspired and crafted digital assistance approach to every project and this is the reason that our clients love to work with us. We will help you find a solution for you regarding real estate lead generation and you can see the results for yourself. This is why we are confident to say that Real Interact is the best option while choosing live chat service provider to generate real estate leads.

 

Live Chat for Real Estate Investing

A recent research has mentioned that preference is given by customers to businesses who offer live chat. Since happy customers are a backbone of a successful business, thus excellent customer service is a part and parcel of any business.

Real estate businesses often have a hefty amount of requests coming in on daily basis and requires a managed live chat service. Many developers and investors prefer communicating with parties via live chat. It is easier for developers to explain the type of land they are interested in via quick live chat as opposed to email or phone call. They can send live chat agents a list of requirements that they may have. Live chat agents then assist them in connecting to the relevant team to locate appropriate piece of land depending on the budget, preference of location, size and purpose of procurement. Live chat for real estate investing is a key to happy clients.

Live Chat for Property

Location matters; until you are in the right place at the right time, your chances are slim to none to convert a lead to client. It is important for agents to be available when the visitors on website have questions about a listing or financing shown on website. Live chat for property provides an opportunity of online presence for property owners and other real estate agents, who visit the company website and may have any questions. Live chat enables website visitors and agents an easier way to connect with each other and to set up appointments and share any trade information regarding properties.

Property Lead Generation

Online marketing strategies for companies are surpassing traditional marketing techniques to reach out to more people comparatively. Yet this is effective only if you are able to convert them into leads. A robust lead generation techniques will enable property managers to spend their time and money in attracting only the right kind of audience who would be most involved in your properties. Lead generation enables managers to improve the marketing efforts. Property lead generation involves many steps and each step enables to reduce the number of prospective customers. This may sound averse to expectations, but it helps in going through the pool of prospective clients, enabling to select only the most qualified.

Live Chat for Investors

Considering factors like cost effectiveness and easy to implement, live chat for investors is by far the best sort of asset for companies to convert visitors to clients in order to generate more revenue and ROI as compared to other means of customer support.

Having a live chat option on the website instantly boosts the image of brand in a way that it updates and simplifies the customer support process. A customer representative can handle many live chat windows at one time, but he might not be able to handle a number of phone calls simultaneously. The results can be summed up as

  • Live chat is able to support more than a single customer at a time.
  • Agents are able to browse and chat with a customer.
  • Efficiency level of customer representatives is increased.
  • The overall customer handling budget of a business is reduced.
  • It is the most up-to-date customer support system which is available on the web.

TRAINING:

Once you sign up, we, through our professional in-house trainers and content writers, understand your requirements by going through whatever information that is available on your website, gather your requirements and understand what exactly you want to achieve through live chat. Once we understand your needs and business model, we start training our resources.

DEPLOYMENT:

Once we are done with the training, we send you a snippet of Java script that gets deployed to your website along with the deployment instructions.

ONCE LIVE: it is as simple as 1,2,3

1. A visitor comes to your website

2. We greet every visitor proactively within firs few seconds.

3. We start a conversation, where we gather all you had asked us to gather and assist visitor to whatever extent you had asked us to assist visitors.

4.We gather contact information and if that includes phone number, we connect them to you right away through live phone transfer.

5. Once the conversion ends, you get the chat transcript sent to your designated emails and the lead Sent to your CRM

Features

Lead Forwarding

Automatically forwards your leads to pre-defined email addresses, meaning you get your leads almost instantly. A faster response rate ensures customer satisfaction and helps towards a successful conversion

Manager

Having a personalized manager means any changes you need to make to the script or the way your chats are handled can implemented within the hour on weekdays and within half a day over the weekend.

Trained Agents

The people chatting on your website will be trained specifically as per your business model which ensures a customized experience for every prospect they chat with. When a customer has questions and the chat agent isn’t able to answer, you lose half a chance of converting that lead. But that’s not the case with us.

Remove Logo

All our chat windows come with our logo by default. But if you want to remove that logo to give your visitors a bit more in house chat feel, we can do that too.

24/7 Agents availability

Whether it’s the middle of the night on a weekday or break of dawn on a Sunday, whether it’s Columbus Day or Christmas Eve; we’re always live greeting each and every visitor that lands on your website.

Cost Effective Plans

Whether you have a very high traffic on your website or you think you’re only goanna have a few visitor’s month, we’ve got a plan for you. At Real Interact we ensure that you get your dollars’ worth

14 day No Obligation Trial

You can try our service for free. During the trial if you think that it’s not working out for you, you can simply walk away and we won’t even charge you for the leads that we’ve generated for you during that time

Typing Insight

Our agents can see what the visitor is typing while they’re typing before they press return. This gives our agent a couple extra seconds to prepare their response which comes in handy when they’re handling multiple chats.

File Transfer

The chat window has a little paper clip icon while lets the visitor to upload files. This comes in very handy when your house hunter wants to show our chat operator a specific kitchen tile.

Black List

In the online world everyone is exposed to phishing and scam. When such a visitor lands on your website, our floor manager can black list their IP address so that our agents can focus on the more important prospects.

Quick Phrases

Predefined messages or canned responses ensure the quality of conversation and allows the agents to quickly answer common questions asked by most customers.

Agent Avatar

Having an avatar on the chat windows is a fun way of engaging the visitors and it makes feel welcome.

Spell Check

Spell Check ensures quality of chat and lets the agents correct themselves before sending a response. When they represent they’re representing the business, professionalism can’t be sidelined.

Web Calls

Our chat operators can transfer the visitors to your manager right in the middle of the chat. This excludes the delay between sending of chat transcript and your manager opening the email to contact the prospect

Away Mode

Our chat operator can pause to take a coffee break which ensures that no chat is wasted by ringing on an empty station.

Signup for 15 Days No Obligation Trial