Best Live Chat For Law Firms


Law Firms Live Chat

Real Interact provides 24/7 live chat for law firms to help them generate leads. We help you engage your visitors and convert them into prospects.

People look for best law firms for their legal problems. In this technological era, use of internet is a common practice, people in the US would search for terms like law firms near me, top law firms, largest law firms, most prestigious law firms, top law firms in US for their quality of life, compensation and more. There are also international law firms which help companies, institutions and governments to accomplish the goals. For companies, it is desirable to be in the top 100 law firms. Live chat solution for law firms is the most successful technique because instant communication with visitors can result in the firm’s intake of new consumers. Thus, if the law firm has a website it is best to respond them instantly. For online marketing and advertising, live chat is a solution you can trust. You are able to address the customer’s queries easily and quickly or to schedule an appointment.

People do not like the legal processes which is what lawyers actually do. People want their problems be alleviated quickly. Law firms live chat enables you to leave a good impression on the prospective customer when he lands on the website. Their specific needs can be readily addressed by engaging in a conversation. The prospective customers will feel relieved because they will be listened to instantly after they end the live chat session. Chat with law experts is a great substitute to filling out the contact forms and to wait for a phone call.

Best Live Chat for Lawyers/ Best Live Chat For Law Firms

Best law firms are trying to improve and be better than other competitive companies. With the help of best live chat for lawyers, top law firms are able to provide a legal chat 24/7 service and continue to assemble leads of prospective customers after hours.

People sometimes are looking for lawyer services and do the search during business hours, however many do not. Having a phone operator to answer phone call 24 hours of the day is difficult and costly for largest law firms. It is advisable to have a live chat staff available to work with prospective customers at any time of the day even after the firm’s office hours are over. People would chose a firm who is available at the right time with the right answers. People engaging in live chat with law experts are likely to become clients, agents should respond quickly because some situations which need legal services, the prospective consumers are going through emotional turmoil and need quick help.

Being irritated, sad or angry and not able to find on the website would definitely lead a person to go to another lawyer’s website for the solution. Live chat solution for law firms is the need of the hour.

Law Firm Lead Generation

For most prestigious law firms and lawyers, generating leads is a big challenge. The law firm’s website is the cornerstone of the whole process. This is where leads are converted into paying customers by taking a hold of their contact information. Website is the center of online presence that’s where the greatest amount of time is invested. It is important to have website optimization techniques otherwise it will be very hard to capture new leads. An incomplete or unprofessional website has a negative effect on your practice and definitely reduces the number of new leads. Website is the most important part of the law firms marketing technique and not just a reference of business catalog.

Website can be optimized to draw more visitors and to generate leads. When user enter the contact information on the form, it can be converted into a lead. Another method to law firm lead generation is the use of blog. Informative and useful content that provides answers to questions of the searchers is a great way to find potential client.

Email marketing is another method to approach clients. Top law firms in US must be using multi-faceted tactics to get the leads. Different customers approach through different avenues, however, if they are converted into leads, that’s all that matters.

Attorney Lead Generation

Having quality leads for attorneys have become hard to generate over time, thus consumer acquisition is difficult. There has been extreme shift in customer behavior over the past years and reliable leads are hard to get.

A large number of people use Google for local search by keywords law firms near me. Use of smart SEO campaign can help in getting more traffic to the website and consequently more leads. Attorney Lead generation engine helps to tackle the law firms marketing concerns. It all starts with the website, the marketing activities are directed to the website. You are able to give legal advice online which can contribute to an increase in lead bank. In addition to these, having a live legal chat 24/7 is substantial. Live Chat lead capture is easy, affordable and cost effective.

Real Interact provides a platform which will help in attorney lead generation. We are providing the best live chat for lawyers, local and international law firms.


Once you sign up, we, through our professional in-house trainers and content writers, understand your requirements by going through whatever information that is available on your website, gather your requirements and understand what exactly you want to achieve through live chat. Once we understand your needs and business model, we start training our resources.


Once we are done with the training, we send you a snippet of Java script that gets deployed to your website along with the deployment instructions.

ONCE LIVE: it is as simple as 1,2,3

1. A visitor comes to your website

2. We greet every visitor proactively within firs few seconds.

3. We start a conversation, where we gather all you had asked us to gather and assist visitor to whatever extent you had asked us to assist visitors.

4.We gather contact information and if that includes phone number, we connect them to you right away through live phone transfer.

5. Once the conversion ends, you get the chat transcript sent to your designated emails and the lead Sent to your CRM


Lead Forwarding

Automatically forwards your leads to pre-defined email addresses, meaning you get your leads almost instantly. A faster response rate ensures customer satisfaction and helps towards a successful conversion


Having a personalized manager means any changes you need to make to the script or the way your chats are handled can implemented within the hour on weekdays and within half a day over the weekend.

Trained Agents

The people chatting on your website will be trained specifically as per your business model which ensures a customized experience for every prospect they chat with. When a customer has questions and the chat agent isn’t able to answer, you lose half a chance of converting that lead. But that’s not the case with us.

Remove Logo

All our chat windows come with our logo by default. But if you want to remove that logo to give your visitors a bit more in house chat feel, we can do that too.

24/7 Agents availability

Whether it’s the middle of the night on a weekday or break of dawn on a Sunday, whether it’s Columbus Day or Christmas Eve; we’re always live greeting each and every visitor that lands on your website.

Cost Effective Plans

Whether you have a very high traffic on your website or you think you’re only goanna have a few visitor’s month, we’ve got a plan for you. At Real Interact we ensure that you get your dollars’ worth

14 day No Obligation Trial

You can try our service for free. During the trial if you think that it’s not working out for you, you can simply walk away and we won’t even charge you for the leads that we’ve generated for you during that time

Typing Insight

Our agents can see what the visitor is typing while they’re typing before they press return. This gives our agent a couple extra seconds to prepare their response which comes in handy when they’re handling multiple chats.

File Transfer

The chat window has a little paper clip icon while lets the visitor to upload files. This comes in very handy when your house hunter wants to show our chat operator a specific kitchen tile.

Black List

In the online world everyone is exposed to phishing and scam. When such a visitor lands on your website, our floor manager can black list their IP address so that our agents can focus on the more important prospects.

Quick Phrases

Predefined messages or canned responses ensure the quality of conversation and allows the agents to quickly answer common questions asked by most customers.

Agent Avatar

Having an avatar on the chat windows is a fun way of engaging the visitors and it makes feel welcome.

Spell Check

Spell Check ensures quality of chat and lets the agents correct themselves before sending a response. When they represent they’re representing the business, professionalism can’t be sidelined.

Web Calls

Our chat operators can transfer the visitors to your manager right in the middle of the chat. This excludes the delay between sending of chat transcript and your manager opening the email to contact the prospect

Away Mode

Our chat operator can pause to take a coffee break which ensures that no chat is wasted by ringing on an empty station.

Signup for 15 Days No Obligation Trial