Best Call Center For Law Firms
Most firms have to find solution to manage a large amount of incoming calls. A client may be worried about update on his case, or a new client might be looking for answers about how law applies. No matter the situation, many people will be calling in with many complex questions.
With over 10 years’, experience serving legal professionals worldwide, Real Interact has the legal call center expertise needed to improve your firm’s calls. From daytime receptionist services to after hour’s client intake, we offer personalized solutions designed to meet your law firm needs.
All of our legal call center solutions provide you with highly trained agents, following your instructions and carrying out your law firm process. We at Real Interact, take care of all your telephone burdens, freeing up your time to work on cases and manage your law firm better.
Whether you are a small law firm or large firm, Real Interact Call Center Solutions has an excellent solution to provide virtual receptionists for calls at your firm. We provide an inexpensive way to answer client inquiries any hour of the day. We response to your clients according your law firm, so the person will never know they are talking to someone outside of your law firm.
HOW IT WORKS
At Real Interact, we make our experience in the implementation and management of all computer applications of the company available to clients, Check out how to get started
- Sign up
- Our operations / onboarding manager contact to gather requirement for start up
- Assign / train resources based on requirements gathered
- On boarding team will kick starts the project
- After a week, Schedule meeting with client for any feedback and inquiries
- QA Operations Teams Monitor the progress from the day one for continuous coaching and QA