Best Call Center For Law Firms

Most firms have to find solution to manage a large amount of incoming calls. A client may be worried about update on his case, or a new client might be looking for answers about how law applies. No matter the situation, many people will be calling in with many complex questions.

With over 10 years’, experience serving legal professionals worldwide, Real Interact has the legal call center expertise needed to improve your firm’s calls. From daytime receptionist services to after hour’s client intake, we offer personalized solutions designed to meet your law firm needs.

All of our legal call center solutions provide you with highly trained agents, following your instructions and carrying out your law firm process. We at Real Interact, take care of all your telephone burdens, freeing up your time to work on cases and manage your law firm better.

Whether you are a small law firm or large firm, Real Interact Call Center Solutions has an excellent solution to provide virtual receptionists for calls at your firm. We provide an inexpensive way to answer client inquiries any hour of the day. We response to your clients according your law firm, so the person will never know they are talking to someone outside of your law firm.

HOW IT WORKS

At Real Interact, we make our experience in the implementation and management of all computer applications of the company available to clients, Check out how to get started

    1. Sign up
    2. Our operations / onboarding manager contact to gather requirement for start up
    3. Assign / train resources based on requirements gathered
    4. On boarding team will kick starts the project
    5. After a week, Schedule meeting with client for any feedback and inquiries
    6. QA Operations Teams Monitor the progress from the day one for continuous coaching and QA

Why Hire Us

Less Management Efforts

No Facility Cost

Reduces Employee Costs

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No Overhead Costs To Manage Resources

No Utility,Insurance & Rent to Pay

No Hiring & Retention Issues

Reduces Cost Of Support Department

WHAT THEY SAY

Real Interact has made a real positive influence in my office. We have extreme call demands and they were able to relieve a lot of the receptionist duties that were very challenging to fulfill. I am very happy with the service and plan to continue long term.

South Florida Dermatology

RealInteract helped us greatly increase our call center performance with very professional and proactive staff. Real Interact is very accommodating and always willing to meet and surpass our expectations. We recommend them for any of your business needs. ".

Union County Healthcare

I came across Real-Interact and reached out in regards to a telemarketer for my small business to do my cold calling. Real-Interact was extremely receptive and let me explain everything in my own words as to what my goal was. Everyone on the team I interacted with was extremely professional, straight forward, prompt and well informed. Within a short period of time the team had my campaign up and rolling with the telemarketer doing an incredible job following my script. I would recommend any business in need of telemarketing services reach out to Real-Interact.

Hammond Health Services

They are professional on the phone, and we are getting good results.

Family Health Clinic

Realinteract has been tremendous for our growth--going from one Urgent Care to three. They are able to handle high call volumes with professionalism. I trust them and would highly recommend them for your business.

Premier Healthcare express urgent care

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